Shipping Locations:
We currently ship within the United States only. 

Fulfillment:
All U.S. orders are fulfilled by Amazon FBA or a trusted U.S.-based fulfillment partner to ensure fast and reliable delivery.

Processing Time:
Orders are typically processed and shipped within 1–2 business days. You will receive a confirmation email with tracking information once your order is on its way.

Shipping Time:
Delivery times vary based on your location but typically range from 2 to 6 business days.

Shipping Cost:

• FREE standard shipping on all orders over $80USD

• Orders under $80 will be charged a flat shipping rate, calculated at checkout

PO Boxes & APO/FPO:
At this time, we do not ship to P.O. Boxes, APO, or FPO addresses.

Shipping Carrier:
We primarily ship via Amazon Logistics, UPS, or USPS, depending on the delivery location and package size.

We want you to love your purchase. If you're not completely satisfied, we’re here to help.

Return Eligibility
We accept returns or exchanges within 30 days of delivery for unused items in their original condition and packaging. Proof of purchase is required.

Non-Returnable Items
For health and safety reasons, the following items are final sale and not eligible for return or exchange:

• Opened educational materials

• Used or washed textile items

• Customized or personalized products

How to Request a Return or Exchange
To initiate a return or exchange, please email us at [support@mvita.us] with your order number and reason for return. We’ll provide you with a return authorization and instructions.

Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error on our part. For exchanges, we will cover the shipping cost of the replacement item once the original is returned.

Refunds
Once we receive and inspect your returned item, we’ll process your refund to the original method of payment within 5–10 business days. You will receive an email confirmation when your refund is complete.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with a photo of the item and packaging. We will promptly arrange for a replacement or refund.